Notes error: Shared Memory from previous Notes/Domino run has been detected, this process will exit now"

Notes/Domino 8 Forum

Subject: Notes error: Shared Memory from previous Notes/Domino run has been detected, this process will exit now"

Feedback Type: Problem

Product Area: Notes 8 Client

Technical Area: Crash

Platform: ALL

Release: All

Reproducible: Always

Hello Forum.

I have a user getting a Notes crash with this error "Shared Memory from previous Notes/Domino run has been detected, this process will exit now"
States it happens most frequently when using Notes client.
Happens mainly when trying to open cross certified emails or attempting archiving.

The IBM support link stated Quality Engineering resolved the issue on V8.5.1
User is on v8.5.2 FP3.
running WIN7.
User has to kill the process and reboot to be able to access Notes again.

Thank you if you have another fix for this issue or what we can guide the user to do.

Robbie

Feedback number WEBB9AHPAC created by ~Anita Nonreter on 08/12/2013

Status: Open
Comments: